We're here to help.

Got a question about the app, a session, or your membership? Reach out and we'll get back to you.

Email: [email protected]

We respond within 1 business day (Sunday–Thursday, UAE time).

Common Questions

How do I access the app?

Download the Immersiv app from the App Store, create your account, and your free trial starts automatically. No code needed.

How do I cancel my membership?

You can cancel anytime through your iPhone Settings → Apple ID → Subscriptions → Immersiv. Cancellation takes effect at the end of your current billing period.

I'm having trouble logging in.

Try closing the app fully and reopening it. If the issue continues, email us at [email protected] with a description of what you're seeing and we'll sort it.

Can I use the app offline?

Sessions require an internet connection to stream. We recommend Wi-Fi for the best experience.

Is the content suitable for beginners?

Yes. All sessions are designed to be accessible regardless of your experience with breathwork or meditation.

I was charged but can't access my content.

Email us with your Apple ID email address and we'll resolve it within 24 hours.

I have a question about an in-person session.

Email us or DM @immersiv.ae on Instagram.

For billing disputes, you can also contact Apple Support directly at apple.com/support.

Immersiv is operated by Evoke Immersiv FZCO, Dubai, UAE.